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STORE POLICY

PRIVACY AND COPYRIGHT

Disclaimer:
Delta Design Terms Of Service, Disclaimer And Limitations Of Liability Statement
Pictures, Symbols, Logos And Other Artwork Content
The pictures and artwork requested or provided by the customer, and used by Delta Design to create a custom product for the customer, could have come from a number of sources that are not controlled or maintained by Delta Design or our coin production facilities. It is the purchaser’s responsibility to know whether or not the pictures, symbols, logos or other artwork content on the item that is being customized by Delta Design is authorized for use on the item. Any legal issues that might arise from the content that the purchaser chooses to have on custom items design is 100% the customer’s responsibility, and Delta Design will not be held liable for any reason if content is used illegally.


Die Molds
Coin die molds will remain the property of Delta Design, and can only be used for reorders when requested by the customer or a body that was granted authority by the customer. This is to ensure 100% control of each customer’s coin design and how many items are produced during the life of the design.

Die molds are kept for two (2) years from the time of the last production. If attempting to reorder coins after the two-year time period, a new die mold fee will be charged.


Cancellations
If Delta Design designers start work on a graphic design, and the customer chooses to cancel the order, the $50.00 deposit will not be refunded. If cancellation is requested after production of the die mold has commenced but the individual coins have not yet been produced, there will be an additional non-refundable fee equal to the quoted cost of the die mold. If the individual coins have been produced, the client is responsible for the entire balance of the order. Because coins are a custom product, they cannot be returned for any reason.


Order Completion
A design layout will not go into production until the customer gives final written approval of the coin artwork layout, spelling and PMS colors. Completed purchase orders or payment in full must be received before a customer’s order will start production.


Shipping
The customer is responsible for shipping charges on all orders. Prices may vary on content, number of coins and coin size. Although products purchased from Delta Design are normally delivered within 4 - 6 weeks, the purchaser needs to understand that there are no guaranteed delivery dates. Delta Design will not be held liable or responsible for late deliveries or lost items. We will not be liable for profit loss, cost, or any other reasons caused by missed deadlines due to shipping delays or any other uncontrollable events.


Misprints, Errors & Samples/Proofs
If there is an error on a coin design that was our fault at Delta Design, the coin will be re-made at no cost to the customer. A damage form will be required to be filled out and sent via email including photographs of the damaged item. We reserve the right to sell off its misprints, overruns and errors through various retail and wholesale outlets. Please note that Delta Design may mint sample proofs of custom orders for quality control purposes. The samples made may be used for display purposes or be sold after 3-5 years through various outlets.


Customer reviews sent via email or postal mail may be used as a customer testimonial within this website or marketing platforms. When sending emails or postal mail, the sender authorizes Delta Design the use of any or all comments made within the email or letter.


Copyrighted Website
Deltagoatdesign.com and Delta Design logos are registered trademarks of Delta Design. No portion of this website may be duplicated without the express written consent of the owner.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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